1. Who We Are

AcornPets Ltd is a UK-registered company providing B2B pet supplies manufacturing and wholesale services. Our website address is www.acornpets.com.

2. What Data We Collect

When you use our website, we may collect:

• Contact form submissions — name, email, company, phone, and message content when you submit an inquiry through our Contact, OEM, or Newsletter forms.
• Account data — name, email, and company details when you register for a B2B account.
• Usage data — IP address, browser type, pages visited, and time spent, collected via cookies and analytics.

3. How We Use Your Data

We use your data to:

• Respond to your inquiries and provide quotes
• Process your B2B account registration and orders
• Send product updates and newsletters (only if you subscribe)
• Improve our website and services

4. Data Sharing

We do not sell your data. We only share data with:

• Email service providers — to send transactional and newsletter emails
• Shipping partners — to fulfil orders and provide logistics
• Legal authorities — when required by applicable law

5. Cookies

We use essential cookies for site functionality and optional analytics cookies. You can manage cookie preferences via the cookie banner at the bottom of each page.

6. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at cs@acornpets.com.

7. Contact

For privacy-related inquiries, email cs@acornpets.com or use our contact form.